A 99.9% Server Uptime
We have set up our website hosting platform using reliable hardware components and heavily tweaked software. Our sysadmins have installed a tweaked version of SELinux on our physical servers to ensure maximum safety and dependability. We have installed several denial–of–service protection devices along with very powerful firewalls to make sure our internal network is impregnable and safe.
Our Linux website hosting packages plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to provide an enterprise–class web hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve built our very own custom internal network so as to ensure a super–fast connection speed with the outside world.
And thanks to this, no matter which data centers you choose: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned cash at risk, you cannot feel really safe. That is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel satisfied with our hosting service or in case you would like to get a more powerful web hosting solution, like a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – you’ll receive a full refund, without any concealed fees or refund charges.
24/7 Technical Support
In case you own a hosting company, your customer service technicians are of principal importance. That’s the reason why we have diligently hand–picked a highly qualified group of support engineers, each with several years of training behind his back. With their help, we offer 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tech support requests are responded to in less than sixty minutes and our average response time is just 20 minutes!