Lots of people who start using their first web hosting account, or change companies, normally have queries with regard to how particular things are executed or run into problems when setting up various things such as e-mails, website settings, and so on. This is the reason why, a lot of hosting providers have compiled documentation with popular questions and problems so as to help their clients obtain info swiftly and easily. Consequently, the technical support team members can focus on real problems that particular customers may be facing, since the solution for the smaller things will be available on the World Wide Web and clients can fix them without contacting the client support team. Having in-depth documentation is quite important, particularly for new users without any prior experience, because the hosting service entails a large amount of functions and lots of individuals can get bewildered about what to do. A good information repository can both help you perform the procedures that you wish and discover how the hosting service works in general.

Extensive Online Documentation in Website Hosting

If you’ve bought your very first website hosting package through our company or have transferred your website over to us, you’ll grow used to our platform and our custom-built Hepsia Control Panel in no time as we have compiled an extensive knowledge base where you can find all the info that you could ever need – both general info about the service as a whole and more specific info about the separate features that you can make use of and the challenges that you can come across. The articles are available in two places. The entire article archive is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different functions in each section of the Control Panel as well. You can get to know how to do basically everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles feature detailed guides, so you’ll never get puzzled due to an unclear text. Naturally, in case you confront a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can contact our client support team members 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated packages, will allow you to access the extensive online help documentation that we have compiled for you. The articles themselves feature generic information on our web hosting services, informative manuals about the separate features that you can access, as well as troubleshooting instructions that can help you solve common issues that you could experience. The topics that we have covered include de facto everything, from elementary things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain Control Panel section will always be available in the right corner of the page that you are on, while the entire article collection is accessible through the dedicated Help section.