One of the usual reasons to get a hosting server of your own is the fact that you will have full control over the software environment and you may install anything you would like. This will enable you to run apps that need specific software to be present on the hosting server, which isn't possible with a shared web hosting server where you could install software just within the account, but not on a root level. In case you aren't very familiar with this kind of matters, however, you may come across complications as managing a hosting server of your own differs from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our admins will be able to take care of various tasks which should be done or can resolve a variety of problems that you could encounter.

Installation and Troubleshooting in VPS Hosting

The upgrade is available with all virtual private server plans we offer and you could add it either during the signup or anytime after using your billing Control Panel. It features an hour of custom work on your web server, so our administrators can easily aid you with software installation or setup. They'll also troubleshoot any piece of software you have already installed if it does not work properly, so you'll not need to waste time to determine what's wrong because they can help you in a very quick and expert way. Since this is a one-time upgrade, you can get it just when you need it and if a particular task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is helpful in case you cannot do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a certain task.

Installation and Troubleshooting in Dedicated Web Hosting

The upgrade is available with all of our Linux dedicated servers hosting packages and as long as you add it, our expert administrators can assist you with everything on your machine. Such as setting up any third-party software which you may want to use on the machine and troubleshooting any script that functions badly or does not run at all. Our upgrade comes with 60 minutes of work and in case a specific task is not very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left within your billing Control Panel and use them anytime you need support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in the event that you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help later, you can add it from the hosting server billing area. Thirty minutes of custom work are supplied with our Managed Services pack too, but if you need additional work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your apps shall be installed and set up in the very best feasible way.