In case you've ever had a website hosting account before or you have dealt with any other type of online service, you probably know from your own experience that for certain things it is better to consult with a live person on the phone instead of exchange tickets or email messages. If you want to know more about a service before you decide to buy it or if something small should be done, for instance, it is really easier and a lot faster to do it live. If you have the option to talk with representatives by phone, it is very likely that you're dealing with a real website hosting provider, not just a reseller. The level of support that you will get over the phone differs between different companies - from standard issues to expert technical support. Typically most of the suppliers will offer you pre-sales assistance and 1st level phone support, while more complex technical issues are managed via e-mail and tickets.

Phone Support in Website Hosting

All our website hosting packages include telephone support fourteen hours a day even on public holidays, so if you do not have an account yet, you're able to call us and learn more about our solutions or if we'll meet the system requirements for your sites. For your convenience, we have local telephone lines in the U.S.A., Great Britain and Australia, so that you will be able to contact the telephone number that is closer to you. If you're a current customer, we can help you promptly with any general and billing issues and with numerous tech matters so as to save you time and efforts - we are aware of the fact that in some cases it's easier to speak with a live person to get things done without delay. Of course, some problems cannot be taken care of over the phone, so in such a case you will have to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hrs a day as part of the support services for every single semi-dedicated server plan that we provide. Due to the fact that some issues are more complex and time-consuming, you'll have to open a support ticket in case you experience such an issue, still for any general, billing or minor tech issues you can always phone us and we'll assist you right away in order to save you the time you will have to spend on opening a ticket. Even if you don't have an account yet, you will be able to find out if you can host your sites on our cutting-edge cloud platform or you're able to get any other general info on our semi-dedicated services. We now have local numbers in the United States, Great Britain and Australia as well as a worldwide number, which means that you're able to call the one which is closer to your region.