Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center incorporated into your Web Hosting Control Panel features a collection of help articles and commonly asked questions. Aimed toward resolving any common issue that you could possibly face, they are compiled by our support team of expert technicians.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of step–by–step video tutorials that visually display how to settle a common problem related to your Linux website hosting packages account. You’ll find the tutorial videos in the Help Center.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer care service with a one–hour support ticket response time guarantee. Our team of professional technicians will be at your disposal to answer all the queries that you could possibly have. During non–busy hours, an answer will be provided within just twenty minutes.