1 hour ticket response
We are dedicated to offering a swift and accurate answer to each ticket posted by a customer. Our skilled client care team representatives will review your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average tech support ticket response time has proved to be 20 minutes.
An Exceptional Help Desk Service
We’ve got a team of web hosting support experts who are eager to respond to all your inquiries every time you need support. Most of our client service team representatives have many years of experience in the Linux website hosting packages world, which implies that you can constantly depend on swift and detailed answers to your inquiries.
An Intuitive Help Center Section
Integrated into the Web Hosting Control Panel is an easy–to–navigate Help Center section, which includes a variety of information sources. You can search through a regularly updated knowledgebase offering web hosting account administration articles and website administration articles, check our educational video tutorials or have a look at our F.A.Q. archive.