Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Guarantee

  • Our crew of qualified professionals will do their best to answer to your assistance inquiries within about 1 hour. If, however, the difficulty you have come across requires aid from the Admin =Team,= we will forward the ticket to the technician on shift and will post a note to inform you.

  • Top quality support service
  • Qualified Client Support Service

  • We deliver 24/7 tech help by using a ultra–fast ticket system incorporated into your Control Panel. You can contact us whenever you want about any of the apps that come installed in advance on the virtual server, including the chosen Linux OS, the server management panel and our custom made Web Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Web Hosting Control Panel that will come without charge along with your virtual server, you can easily find an insightful Help zone, consisting of all you need to be informed on when supervising your web sites and programs. We have integrated a wide range of how to reports and video tutorials that show the common site management responsibilities in an easy–to–understand form.