Customer Support Channels
A 1–hour Response Guarantee
Providing high–quality support in a timely manner is our high priority, so that we backup each Linux website hosting packages plan with a 1–hour ticket resolution guarantee. As you present a ticket or send us a message, our customer technical support crew will do all they possible can to generate the most acceptable answer to your issue and to offer you advice promptly.
A Top–quality Support Service
Get in touch with us whenever required. Our staff of technicians will be on the web for you 24x7x365 to reply to all your questions and to take care of any issue you will likely have. You are able to send us a help and support ticket from your Web Hosting Control Panel or drop an e–mail message any moment. Furthermore, on working days, you can ring us or take advantage of the live chatting service.
An Intuitive Help Section
We have included a detailed knowledge base into the Control Panel which enables you to get practical step by step information any time. Each area of the Control Panel features its own contextual support area offering a list of how–to content articles. We have also organized training videos to offer you a much better visual representation of just how to complete any given activity.